2026 so far, figures to early October 2026
Are Dutch trains on time?
Nine in ten passengers reach their destination within five minutes of the timetable, slightly better than last year. But more trains are being cancelled, and a delay of half an hour gets you money back.
Sources
ProRail performance dashboard (main rail network)
NS: refunds for delays on a domestic route
Last updated 7 October 2026. ProRail updates its figures daily; we refresh this page every month.
91.2%
of passengers arrived within 5 minutes of schedule in 2026 so far (90.7% in 2025)
86.5%
arrived within 3 minutes, above the government minimum of 84.4%
4.2%
of passenger trains cancelled in 2026 so far, up from 3.8% in 2025
30 min
delay from which you can claim money back from NS
Check your route
Choose two stations to see how often direct trains between them arrived on time this year.
Direct domestic trains between the 70 busiest stations, January to September 2026. On time means arriving at most 3 minutes late, counted over trains that ran. Cancelled trains include planned cancellations for engineering work. International trains are not included. Data: Rijden de Treinen (CC BY 4.0); calculation: NLnow.
Punctuality
Nine in ten passengers arrive within five minutes
Share of passengers reaching their destination on time, 2026 so far, by allowed delay, %
A little more punctual than last year; connections hold steady
2025 and 2026 so far, %
The track
Major track and signal failures that affect services numbered 439 so far in 2026, against an agreed ceiling of 520 for the year; in all of 2025 there were 586.
When your train is late
- Delayed by 30 minutes or more on a domestic NS journey? You can get money back.
- For 30 to 59 minutes you get half the price of the trip; for an hour or more you often get the full price back.
- Claim within 3 months of your journey, through your Mijn NS account (OV-chipkaart or OV-pas) or the online form for other tickets.
- In the rush hour, 92.4% of NS passengers had a seat in 2025.
The words you will hear
- ProRail
- The state-owned company that manages the Dutch rail network: the tracks, the signals and who may run trains when.
- NS
- Nederlandse Spoorwegen, the main train operator on the national network. Regional lines are run by other operators.
- Hoofdrailnet
- The main rail network: the national lines operated under the main concession, which the punctuality figures here cover.
- OV-chipkaart
- The card for travelling on public transport in the Netherlands.
Related: Your money in 2027 · Who runs the Netherlands