Fault shuts all 78 e-gates at Schiphol, causing long queues at passport control
All 78 electronic passport gates at Schiphol have been out of use since early Sunday, forcing every traveller to queue for manual checks.
Long queues formed at Schiphol on Sunday after a fault hit the electronic passport control machines (e-gates). The Koninklijke Marechaussee, the military police who run border control, says the fault began at 06:00 and affects all 78 gates, which cannot be used.
Because the gates are out of action, everyone has to go through manual control, the Marechaussee says. A spokesperson said all desks are open and passports are being checked less thoroughly, "but that does not remove all the queues."
The Marechaussee is investigating the cause. The spokesperson said there is currently no reason to assume a hack is involved, and stressed that the investigation is still ongoing.
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KMar (Koninklijke Marechaussee)
The Royal Netherlands Marechaussee is the military police of the Dutch armed forces, with police duties in both military and civilian settings. It carries out border control at Dutch airports such as Schiphol and at seaports, which is why it runs the electronic passport gates (e-gates) and checks travel documents there.